Senior Accounts Officer

Job description

1. Operating as the lead point of contact for any and all matters specific to your accounts
2. Building and maintaining strong, long-lasting customer relationships
3. Overseeing customer account management, including negotiating contracts and agreements to maximize profit
4. If you are familiar with account management software (CRM), have a flair for client communication and understand consumer behavior, we’d like to meet you.
5. Ideally, candidates for this role will know how to meet ambitious individual and team-wide sales quotas.
6. Ultimately, a successful Account Manager should collaborate with our sales team to achieve quotas while keeping our clients satisfied and engaged with our products and services in the long-run.
7. Book keeping and record management
8. Serve as the lead point of contact for all customer account management matters
9. Build and maintain strong, long-lasting client relationships
10. Negotiate contracts and close agreements to maximize profits
11. Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
12. Ensure the timely and successful delivery of our solutions according to customer needs and objectives
13. Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
14. Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
15. Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
16. Prepare reports on account status
17. Collaborate with sales team to identify and grow opportunities within territory
18. Assist with challenging client requests or issue escalations as needed

Requirements

1. Educational Qualifications : CA/M.Com/B.Com (with 5 yrs experience)
2. Should be proficient in Tally/ERP/SAP or any other business management softwares
3. GST/Income tax/TDS knowledge is mandatory



Job Types: Full-time

Probation : 180 days